Terms & Conditions

Registration

Applicants will be required to complete the Registration Form ensuring all fields have been completed and pay the appropriate fee, (on-line). The applicant must be the person completing the course on-line* and must complete the course within 90 days of application.

*QOT reserves the right to cancel any course, without refund, for a breach of this condition.

Privacy Policy

Your private information is important.  As a requirement, QOT will request personal information from participants upon enrolment in our courses.  The information collected and stored includes:

  • Name and address
  • Date of Birth
  • Contact Details, (phone number)

QOT will use a participant’s details for communication purposes only.  This may be to send information about your current course, other courses which we offer or to send out certificates or invoices.  Occasionally, your name and address will be used to request information about our own customer service or to gain feedback about other areas of our business.

QOT understands that privacy is a right and all our staff will endeavour to respect that right.

  • No personal information will be released to a third party without written authorisation from the individual.
  • Access to trainee’s personal records, for their own use, will only be permitted if applying in writing.

Refund Policy

Refunds for withdrawal from participation will only be accepted within 14 days from date of application and not having commenced the course. 

Approved refunds will be made by cheque.   

An administration fee of up to 50% of the course fee may apply. 

Deferring Courses

QOT recognises the diversity of lifestyles in the community. An applicant may be permitted to defer completion of the selected course for a maximum period of 60 days. Any request for deferment may be made in writing / email, stating the reason for the request. Deferment may only be granted if the course has been commenced. Only one deferment per applicant, per course will be allowed.

Disclaimer

All training materials, (including text, photos, video footage and clip art), provided by QOT for the on-line courses are for information purposes only.  The material published is not intended to offer any legal or professional advice.  It is the responsibility of each participant to avail themselves of the latest information or advice in respect of the matters published.